Privacy Policy

Last updated: August 16, 2026

This Privacy Policy explains how Chat Nexus Inc., a Delaware corporation doing business as XLiink (“XLiink,” “we,” “us”), collects, uses, and shares information about you when you use xliink.com, xli.ink, and our related services (the “Services”). Questions? Use the contact form.

1. Information You Provide

• Account details — your name, email address, password, username, and (optionally) your phone number; whether you sign up as a creator or an agency, and for agencies, the agency name and website.
• Profile content — photos, bio, links, social handles, and anything else you add to your public page.
• Commerce details — payout information and transaction records. Full payment card numbers go directly to our payment processors and never touch our servers.
• Communications — messages you send us, including support requests.

2. Information We Collect Automatically

Device and usage data such as IP address, browser and device type, pages viewed, referring links, and approximate location derived from IP address — plus cookies and similar technologies (see Cookies below).

3. Information About Page Visitors

When someone visits a creator’s page or buys through it, we collect the transaction and usage data needed to complete the purchase and to power creator analytics. Views, clicks, and conversion metrics are provided to creators in aggregate — not as individual browsing profiles.

Creator-configured analytics. Creators on a paid plan can connect their own Google Analytics or Meta Pixel to their page. Where a creator has done so, that page loads the relevant provider’s script and reports the page view and link clicks directly to that provider, under the creator’s own account. We do not control those accounts and cannot see what they collect; the provider’s own privacy policy governs that. Creators are responsible for disclosing this tracking to their visitors and for obtaining any consent the law requires of them.

4. How We Use Information

To provide and improve the Services; process payments and payouts; show creators how their pages perform; send service messages (and marketing you can opt out of); personalize your experience; prevent fraud, spam, and abuse; enforce our Terms; and comply with law.

5. Your Public Page

Your page is public by design. Your username, display name, photos, bio, links, and any stats you choose to show are visible to anyone with your link. Don’t put anything on your page you don’t want public.

6. How We Share Information

• With service providers who help us run the Services (hosting, analytics, support tooling)
• With payment processors to handle transactions
• With an agency that manages your account under your authorization
• When required by law, or to protect the rights, property, or safety of XLiink, our users, or others
• In connection with a merger, acquisition, or sale of assets
• With your consent

We do not sell your personal information.

7. Cookies

We use essential cookies to keep you signed in, preference cookies to remember your settings, and analytics cookies to understand usage and improve the Services. A creator page may also set cookies belonging to a provider that creator has connected, as described in section 3. You can control cookies in your browser settings; disabling essential cookies may break parts of the Services.

8. Data Retention

We keep information while your account is active and as long as needed for the purposes above. When you delete your account, we delete or de-identify your information unless we must keep it to comply with law, resolve disputes, or enforce agreements.

9. Security

We use industry-standard safeguards — encryption in transit, access controls, and monitoring — to protect your information. No online service is 100% secure, so please use a strong, unique password.

10. Your Rights and Choices

You can access and update your information in settings, delete your account, opt out of marketing messages, and request a copy of your data through the contact form. Depending on where you live, you may have additional rights — such as access, correction, deletion, portability, and objection — and we honor valid requests under applicable law.

11. Age Requirements

The Services are not directed to anyone under 18, and we do not knowingly collect personal information from anyone under 18. If we learn that we have, we delete it.

12. International Users

We are based in the United States and process information there. If you use the Services from elsewhere, you understand your information will be transferred to and processed in the U.S.

13. Changes to This Policy

We may update this policy from time to time. We will post the updated version here and, for material changes, give you notice.

14. Contact

Chat Nexus Inc. d/b/a XLiink · reach us through the contact form.